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Password prompt at every start or cannot create profile - Outlook | Microsoft LearnOutlook keeps asking me to sign in. - Microsoft Community.
I have tried all suggestions from all places in the forums - clearing Password cache, Windows Credentials, Registry key fixes and Autodiscover to no avail. I did a test creating a new profile using the same account which works fine on its own. But when I added another account, everytime the user logs in and starts Outlook, it prompts to enter password. This also triggered Outlook to keep prompting to enter password. Was this reply helpful? Yes No. Sorry this didn't help.
Thanks for your feedback. Fixed it. With more persistence testing so many different scenarios, I've narrowed it down to:. Solution 1 Scenario: New Profile or start from scratch delete old user profile. Before starting Outlook to add any accounts, add the following registry entries:. If so, it is necessary for the user to login into office and at the security area create an application password, use that for Outlook.
Once done alter the Always use this profile drop menu to the mail account you have just setup and exit out, Open Outlook again and it should start downloading a fresh copy of the mail box from your server and hopefully any credential issues will be resolved also. Brand Representative for Aryson Technologies. To continue this discussion, please ask a new question.
Get answers from your peers along with millions of IT pros who visit Spiceworks. Hi all One of our users is having a problem with outlook every now and then asking them for their password. I have tried the following to resolve it: Putting in the registry key to excludeexplicitoendpoint rebuilding their profile removing all windows credentials from credential manager Removing Office and reinstalling it as well as using the office removal tool not just from the remove programs or apps.
I'm completely lost. Besides, this could also be caused by incorrect credential cached in Credential Manager. Follow the steps above to clear them:. We also started having issues today We don't have office Our auto discovery test succeeds as well, tried clearing credentials and starting a new profile. When a new profile is made it doesn't detect that we're using exchange and asks for the credentials right there.
If you save the credentials things seem to work fine. Starting a new profile on works as expected. Tried reinstalling Office but had same result. After further research, I find that starting in Outlook version What this feature does is connect Outlook directly to Office if Autodiscover is not working.
This is great feature but a network hiccup may cause your mailbox to connect to Office rather than your on premise Exchange, even with a valid autodiscover record. You can stop Outlook from checking Office for settings by setting a registry key. Important Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly.
Before you modify it, back up the registry for restoration in case problems occur. Here I will provide a brief summary of this post for your information. Outlook keeps prompting for credential. Incorrect cached password in Credential Manager.
Direct Connect to Office feature. Note that there are 11 entries 11 login attempts that have to be made before it goes to the right autodiscover information. Is there any other way to stop Outlook from doing this?? So the issue is truly with Microsoft. This article will show you how to manage Chrome saved passwords. If you want to view saved passwords Chrome, delete or export Chrome passwords, check out this post.
Another resolution to remove this problem is to create a new profile. To do that, just follow the steps below. Step 3 : In the Mail window, click Add button. Then type the name for the new profile and click OK in the pop-up New Profile window. Step 4 : Then, you need to enter your name and email, click Next and then Finish button. Step 5 : When you back to the Mail window, check Always use this profile for your new profile shown as the picture above, then click OK.
To fix the problem that Outlook keeps asking for password, you can also try starting your Outlook in safe mode and disabling Add-ins.
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